Samsung Galaxy A3 (2016) — Galaxy A3 2016 wont make or receive calls.

  • Replies:1
Barry
  • Forum posts: 1

Apr 19, 2022, 11:08:39 PM via Website

Hi, I bought this A3 2016 secondhand. Its a lovely phone, But it would not make calls or receive calls, I didnt try to use it straight away so I didnt know this when I bought it. It keeps dropping the signal, saying No Network Connection, signal seems to fluctuate. Occasionally is will ring on 3G.. but it wont ring at all on 4G. When I go into SIM Settings, it says Network State Disconnected, Even when it shows a connection, it does not show my number and will not make a call. Incoming calls go straight tom Voicemail. I got a new SIM, still no joy. My SIM works fine in other phones, other SIMs wont work in mine.. I Checked the APNs and they`re fine. (Vodafone). I thought Android was the problem. I rooted the phone and installed LineageOS 18.1. It still wont make calls. Im at a loss. Wifi and everything else is fine. Its a lovely phone. Could it be a problem with the internal antenna? Any ideas please? Thanks in advance.

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James Watson
  • Forum posts: 1,597

Apr 21, 2022, 5:20:59 AM via Website

Have you never successfully received or made any calls with this mobile phone since you got it?
Check the sim card slot for poor contact by yourself. Or go to a phone repair shop nearby for help.

— modified on Apr 21, 2022, 5:23:30 AM

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