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Common OnePlus X problems and how to fix them

oneplus x camera
© nextpit

The OnePlus X is a well-crafted, low-cost handset and currently one of our favorite budget smartphones. But it’s not perfect – we have already heard of a number of users experiencing issues with the OnePlus X and its software. That's why we're here to help with the solutions to the most common OnePlus X problems.

oneplus x speaker
Here are some common OnePlus X problems and how to fix them. / © ANDROIDPIT

OnePlus X problems with LTE

The OnePlus X doesn't support LTE bands 12 and 17. This means that T-Mobile and AT&T customers will be stuck on HSPA speeds in many parts of the US. Sadly, there isn’t anything you can do about the patchy LTE with the OnePlus X – this is a fundamental problem with the device.

As a solution, we can suggest ways to get free Wi-Fi anywhere, and recommend using a faster browser. Take a look at our best Android browsers list to find one.

OnePlus X MicroSD card problem

Some users have reported that their OnePlus X is not recognising their microSD card and that they cannot store data on it. So far, this seems to be a widespread problem, and it's growing more common.

One suggested solution is reformatting your microSD card to the NTFS format: you can read this short tutorial to find out how to do that. Unfortunately, there is no official solution to this issue but it's likely to be fixed with a software update. Keep an eye on this thread for more. 

To help prevent this type of problem in the future, we suggest that you format your microSD card in your device before you try to use it.

oneplus x 15
OnePlus X MicroSD card issues seem to be quite prevalent right now. / © ANDROIDPIT

OnePlus X camera focus problems

The OnePlus camera suffers from a couple of interwoven troubles. Firstly, the OnePlus X camera has difficulty focusing on an object, but to make matters worse, it also struggles to take photos that aren't blurred. The latest OnePlus X software update seems to have improved the former issue (stay up to date with all of the latest OnePlus X update news in our dedicated article at the link) but it's still not perfect. 

There isn’t much you can do about blurry photos apart from holding your phone more steadily when taking the picture. However, we recommend downloading a free photo editing app such as VSCO photo, which can help reduce blur after you've taken a picture. Use the app's Sharpen tool to adjust the picture. See the effects in the image below. 

andoridpit oneplus x camera focus problem issue
When sharpened to the maximum value, the image looks far less blurry. / © ANDROIDPIT

Are there any other OnePlus X problems we should know about? Have you found a solution? Let us know in the comments. 

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Scott Adam Gordon

Scott Adam Gordon
Editor

Originally from the UK, Scott graduated in Popular Music Studies at Newcastle University and attributes much of his success there to his beloved Samsung Galaxy S2. His current aim is to write cool things about Android. And he loves it.

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63 comments
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  • Apurva Mundra 1
    Apurva Mundra Jun 30, 2016 Link to comment

    it doesn't show ussd msgz such as the remainin data pack or balance after a call any way to have those.. plz let me know


  • 1
    pradeep vaka Apr 14, 2016 Link to comment

    HI.My oneplus x phone is not working i dont konw why. i used my phone and kept aside and an hour later when i tried to switch it on it is not turning on. Can anyone help me


    • 1
      Helix Jun 17, 2016 Link to comment

      It's not major issue .. I've had the same problem once .. charge the phone and then hold the power button for 20sec (while charger is connected I think). Phone will start ..


      • Nidhi Chhawchharia 1
        Nidhi Chhawchharia Aug 9, 2016 Link to comment

        it did not...please help me someone


    • Nidhi Chhawchharia 1
      Nidhi Chhawchharia Aug 9, 2016 Link to comment

      ya... same happened with me also and its not working


  • Tanvi Shete 1
    Tanvi Shete Apr 13, 2016 Link to comment

    Hi. My LED doesn't seem to work for any notification. It only works when m charging the phone. Can someone help me? M really getting frustrated!


  • 1
    Alan Dilip Apr 2, 2016 Link to comment

    In my one plus X phone whenever I click the menu icon it shows the recent appear screen alone. I cant able to view and access the application in it.
    If anyone know to solve that issue please share.


    • 1
      Cristina Pantiru Apr 4, 2016 Link to comment

      Hi! Have You found a solution? I Have the same issue with my Phone as well.


  • Meenu Agarwal 1
    Meenu Agarwal Mar 22, 2016 Link to comment

    my one plus x hangs whenever i push the power button to wake it up. basically, whenever i wake it up, it just hangs.
    complete blackout


  • 1
    pothula srikanth Mar 4, 2016 Link to comment

    After recent camera update with 9.5mb to oneplus x.
    1.my camera flash is not working and disabled.
    2.when I focus my camera towards light and click picture, images are very dark nothing can be seen in the image.
    Anyone facing this same problem??does anyone got this problem solved ??


    • 4
      Ashish Sehgal Mar 15, 2016 Link to comment

      May be you have selected 3 dots having HDR, Beauty clear ,image unselect it as flash does not work with these filters.


  • kostastensai 1
    kostastensai Feb 29, 2016 Link to comment

    Hi guys, i recently bought the Oneplus X mobile and i have a strange problem.. when i open my menu or launching some software, the home button is like to be pressed automatically by itself. It' s not me doing it by fault.. and it continues very often. Anyone had anything simillar?

    Thanks


    • Pramod Kumar 1
      Pramod Kumar Mar 2, 2016 Link to comment

      Hi, yes dear I am facing the same problem.
      Pls let me know the problem as I m not able to use my phone properly.


    • 4
      Ashish Sehgal Mar 15, 2016 Link to comment

      Just check my post below and try that steps


  • 1
    murali krishna Mvr Feb 27, 2016 Link to comment

    One of the worst phones i ever used. totally waste software. some of the problems
    1. battery dies quickly
    2. sent and received messages are shown separately/ separate threads
    3. No personal signature facility
    4. No separate facility for showing missed calls
    5. very slow in opening messages.
    6. slow process of camera.
    7. you cannot hear the sound of the ring when you put it in speaker mode
    8. low voice while receiving calls
    9. Blurred pics


    • 1
      Helix Jun 17, 2016 Link to comment

      I'm using OPX for more than 5 months .. sure there were some minor issues ,but solved via updates . The display is sharp crispy and simply beautiful (I'd say best display in its prize segment). No blurred picture , no low voice ,camera is blazing fast , battery is average (but using the dark theme and darker wallpaper increases battery usage significantly) . This MVR dude just spreading lies .. ignore him guys . Btw, so far I'm totally satisfied with OPX .


  • Robert Bartal 1
    Robert Bartal Feb 23, 2016 Link to comment

    I had the same problem. I did a factory reset and I am using it since then without a problem, it's been a while. The shitty part is that it freezes from time to time, many problems are software glitches so the solution will come, I hope!


  • 2
    ananda kumar Feb 22, 2016 Link to comment

    From the first day itself im facing launcher crash issue.Already i have did factory reset for 2 times.Again same problem.


    • 4
      Ashish Sehgal Feb 22, 2016 Link to comment

      what kind of issue you are facing? the best is install nova launcher form playstore it is good as compared to default launcher


    • Shreesha Kedlaya 1
      Shreesha Kedlaya Feb 22, 2016 Link to comment

      Same problem here.

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