- Forum posts: 1
Aug 23, 2022, 12:38:15 PM via Website
Aug 23, 2022 12:38:15 PM via Website
Touch screen of my Huawei P Smart S mobile phone is not working. It's hard to use my phone. I am frustrated about it. How can I fix it?
Aug 23, 2022, 12:38:15 PM via Website
Aug 23, 2022 12:38:15 PM via Website
Touch screen of my Huawei P Smart S mobile phone is not working. It's hard to use my phone. I am frustrated about it. How can I fix it?
Aug 23, 2022, 5:33:07 PM via Website
Aug 23, 2022 5:33:07 PM via Website
To fix that problem, you have to remove Screen Protector from Huawei P Smart S mobile phone. If there is no physical damage on touch screen and you suspect that the phone's screen may be the cause of [the touch screen problem], activate the touch sensitivity . If this does not work even after activating the feature, remove the screen protector.
If you can't fix it, next do factory reset your Huawei P Smart S mobile phone. Try to do the factory reset will keep your mobile phone clean and clear.Please make sure that back up your personal files before doing this. And also if there is a physical damage on the phone, take it to a Huawei Service Center.
Aug 24, 2022, 12:10:04 PM via Website
Aug 24, 2022 12:10:04 PM via Website
You should have to go to some mobile repairing shop. There might be a chip issue.
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