Unable to restore Whatsapp backup from Google drive

Dears,

When I un-install Whatsapp from my Android phone, then re-install it again - and this to restore my last full backup done on Google drive - I keep getting a screen displaying : Transfer chat history from old phone.

How can I prevent the mentioned screen from displaying, and this to go through the normal steps of restoring a backup from Google drive ?

Kindly advise.

Best regards.

Reda Khalifa

Dear Sir,

First of all thank you very much for your reply.

I've succeeded in solving the problem; it turned out that the Google account did not have in its 'Sync account' settings the syncing to 'Drive' (Google Drive) set; so this was the reason why after un-installing, then re-installing, the Whatsapp application did not check for the existence for a backup on the Google Drive.

( The following is the path used : Settings, Accounts and backup, Manage accounts, ' the Google account ', Sync account, Drive)

Thank you very much for your interest.

Take care.

Reda Khalifa