website not working properly

See the following reasons why your website doesn't work with Android devices:
Your site isn’t mobile responsive
You haven’t optimised for mobile-first indexing
Slow mobile pages
Unfriendly navigation
Page content isn’t immediately obvious
You’re using popups / interstitials
You haven’t optimised your CTAs for mobile
Clickable elements aren’t optimised for touch
Your mobile forms are killing conversions

have you checked if your website is responsive and mobile-friendly? This means that the website should adjust its layout and content to fit the screen size of different devices, including Android devices. If your website is not mobile-friendly, this could be causing the issue you're experiencing.

You can use Google's Mobile-Friendly Test tool to check if your website is mobile-friendly. This tool will analyze your website and provide suggestions to make it more mobile-friendly.